Information We Collect

When you reach out for corporate floral designs or gift services, we gather information you share willingly. This includes your name, company name, email, phone number, delivery addresses, and precise preferences for your floral arrangements. Payment details are collected when you place orders, handled securely via our payment partners.

For corporate clients, we may also collect additional business details like company registration info, preferred delivery timelines, and budget requirements, enabling us to tailor our service to your business needs.

Our site automatically gathers certain technical details when you visit, such as your IP address, browser type, device information, and your navigation through the site. We use this data to enhance site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal data to complete flower orders and deliver exceptional customer service. This involves processing orders, coordinating deliveries, crafting custom arrangements according to your specifications, and informing you about your service requirements.

We also utilize information to enhance our services and the overall website experience. This helps us identify which corporate floral offerings are most valuable to our clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

QuillMeadowHarbor respects your privacy and does not sell your personal information to third parties. We share information only as needed to deliver our services or when legally obligated.

We may share required information with trusted service partners who assist in running our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to safeguard your data and use it solely for the services they render to us.

We may disclose information when required by law, a court order, or government request. We may also share data to defend our rights, property, or safety, or the safety of our customers and staff.

Data Security Practices

We treat the protection of your personal data with utmost seriousness and put in place suitable technical and organizational safeguards. This encompasses secure data storage, encrypted transmissions, and restricted access to personal data within our organization.

Although we implement strong security measures, no method of transmission over the internet is 100% secure. We continually update our security practices to guard against evolving threats.

Your Privacy Rights

You hold important rights concerning your personal data. Depending on applicable laws, you may have the right to access, rectify, erase, or limit how your information is used.

To exercise these rights, please reach out using the contact details at the end of this policy. We will reply within a reasonable timeframe in line with applicable law.

Data Retention

We keep personal data only for as long as needed to deliver our services and meet legal obligations. Retention durations vary based on the data type and the purpose for which it was collected.

Cookies and Website Tracking

Our site uses cookies and comparable technologies to enhance your online experience and learn how users interact with our site. Cookies enable us to recall your preferences and assess site performance.

You can manage cookie settings via your browser options. However, turning off some cookies might impact site functionality. For more details about how we handle cookies, please consult our Cookie Policy.

Third-Party Links

Our site may include links to third-party sites or services. This privacy policy covers only QuillMeadowHarbor and our site. We are not accountable for the privacy practices of external sites.

We recommend checking the privacy policies of any external sites you reach via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this policy.

We encourage you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we process your information, please reach out to us.